Help articles in the category Account Management


Recruiterbox Meets Trakstar

Since the goal of using Recruiterbox is to find the perfect candidates, it also makes sense to then move these candidates forward in to your Performance Management System! With our new connection to Trakstar, you can do ...

Syncing Recruiterbox with your Outlook Calendar

If your organization uses Outlook calendars in conjunction with Recruiterbox, we’re about to make your team’s life a whole lot easier! What is it? You can now sync your entire team’s calendars by connecting just a single ...

Send Documents with PandaDoc

So you’ve filtered through your candidates on Recruiterbox and finally found the right person from the job. What next? Get them to sign on the “dotted line” on an offer letter of course! With our new PandaDoc integration ...

How can I add my Hired candidates to Quickbooks?

Since the goal of using Recruiterbox is to find the perfect candidates, it also makes sense to then move these candidates forward in to your Payroll system! With our new connection to Quickbooks, you can do just that! Wh ...

How can my users log in using Google Apps?

Logging in via Google Apps allows your users flexibility and convenience in their log in options. Google Apps Account Setup You can access the Google Apps setup page here. Once you have this set up, you can also decide t ...

How can I set an Out of Office in Recruiterbox?

Everyone needs a good vacation. With our new Out of Office enhancement, you can alert candidates of your time off as well! What is it? The Out of Office enhancement allows you to set up an Out of Office reply to go to y ...

How can I change my email address?

Things change - and so do email addresses! Read below to learn how to change your email address in the system. First, click on the arrow next to your initials to access "Personal Settings" in the upper right corner of yo ...

Navigating around Recruiterbox

When you're somewhere new the first thing you do is take a quick tour around. We're excited to have you in our house, and looking forward to showing you the grand tour! Dashboards Recruiterbox is divided in to three mai ...

Welcome to Recruiterbox!

Here at Recruiterbox it is our goal to help you hire better - and we're so excited to have you along for the ride! The first thing you need to do in Recruiterbox is get logged in. So let's get that taken care of, and th ...

What are draft, public, internal and archived openings?

Openings have 5 statuses. These statuses help you to organize the openings and make them visible to the right people at the right time. These statuses are draft, published, internal and archived. Learn more about each ...

How can I add other users to Recruiterbox?

We changed user level names in January of 2017. Below you'll see reference to the old names, too - for those still getting used to the new setup! Can I add my coworkers to Recruiterbox? Yes! Coworker collaboration is a ...

How can I set up a custom email signature for Candidate Messaging?

Setting up an email signature is a great way to help candidates know a bit more about you and your company. You can include unique links to your culture, or your phone number, as another means of communication. Each use ...

Can I edit the timezone of my users?

Super Admins, take control of the time! Nothing is worse than scheduling an interview with another user with an incorrect timezone. Now you need to press pause on your flow and track the user down to update it. And it al ...

How can I set up a different "Billed To" setting in the system?

At times, the person paying for your account may not be the same as the "Company Name" you would like displayed with your job openings. Perhaps your corporate office pays the bill, and would like to be listed on the rece ...

Can I share a "Jobs Page" on Facebook?

Sure thing! Sharing your jobs on social media is a great idea! We have a few things right in Recruiterbox to help you share individual job links on your social media accounts, such as Facebook, but what if you want to sh ...

How can I lock access to my candidates?

As you move candidates to a decisioned state (hired, archived, rejected, etc) - you may want to lock their profiles, to prevent current or future employees from being able to view their profile. This is simple to do with ...

Can I add Recruiterbox Candidates to Namely?

Since the goal of using Recruiterbox is to find the perfect candidates, it also makes sense to then move these candidates forward in to your Human Resources Management System! With our new connection to Namely, you can d ...

Can I add Recruiterbox Candidates to BambooHR?

Since the goal of using Recruiterbox is to find the perfect candidates, it also makes sense to then move these candidates forward in to your Human Resources Management System! With our new connection to BambooHR, you can ...

Can I get Recruiterbox notifications in Slack?

Sure thing! We love using Slack as well - so we have set it up for you to be able to receive your Recruiterbox notifications there! What notifications will I receive? You will receive the following notifications in Slac ...

I need more help! How can I reach Recruiterbox?

We're always happy to help, and we look forward to hearing from you! Here is how you can reach us: Email: Email is the best way to reach our team! We always have someone monitoring email, and we are known for getting b ...

What are follow-up Questionnaires?

So you've narrowed down the initial outpouring of candidates, but you still have questions you'd like to have answered by the candidates before you interview them, that's when the follow-up Questionnaire feature comes in ...

Do you have a Chrome Plugin for gathering candidates?

Yes! We do have a Chrome plugin for sourcing candidates and we're excited to share it with you! Where can I download the plugin? You can download the plugin by clicking here. Once downloaded, you can click the Recruiter ...

What keyboard shortcuts can I use in Recruiterbox?

Keyboard shortcuts are a great way to navigate around Recruiterbox faster! How do I turn the keyboard shortcuts on? Click on the arrow next to your initials to access "Personal Settings" in the upper right corner of you ...

Syncing your Recruiterbox interviews and to dos - Office 365

With Recruiterbox you can easily sync your interviews and to do's with your own calendar - keeping you in sync wherever you are! Let's go over how to do this in Office 365. Note - We offer a one-click sync for personal ...

Billing on our Starter or Standard Plan

Here at Recruiterbox we're big on being transparent about pricing. There are no hidden fees, and no startup costs. We also have a link to our pricing plans directly on our home page. Over the years we’ve had a number o ...

Can I create email templates for my candidate messages?

Email templates are a great way to save you tons of time when writing to candidates. They're also super easy to set up! How do I set up email templates? First, click on the arrow next to your initials to access "Person ...

How can I manage my email notifications?

Emails getting to be a bit too much? We hate inbox clutter, too! Read on to learn how to manage your email notification settings! How do I manage my email notifications? First, click on the arrow next to your initials ...

Syncing your Recruiterbox calendar with your Google Calendar

With Recruiterbox you can easily sync your interviews and to do's with your own calendar - keeping you in sync wherever you are! Not only can you send your Recruiterbox calendar items to your personal calendar, but you c ...

How can I delete my account?

There are times when all good things must come to an end. While we are certainly sad to see you go, here is how you can request for your account to be deleted. Do I have access to my account after it is deleted? No, onc ...

How can I "pause" my account?

Perhaps your hiring has stopped for a while, and you'd like to pause your Recruiterbox account. You can easily do this by hibernating your account. Am I billed for a hibernated account? No - When you hibernate your acco ...

Changing your timezone

Getting emails while you're trying to sleep? Interviews showing up at the incorrect time on your calendar? Here is how to change your timezone on your Recruiterbox account so that everything runs smoothly: Click on the ...

How to Solve Login Problems with Recruiterbox

Can't log in? Do you need to change your password? Don't worry - we make that simple! Resetting your password from the login screen The first way you can change your password is on the login screen. This is helpful whe ...

How can I add my logo to Recruiterbox?

Would you like a quick website to share your jobs? We've got you covered! Each Recruiterbox account comes with a free Hosted Careers website for sharing your jobs! This is also where you will add your logo to Recruiterb ...

Recruiterbox Jobs Widget

Most of the time potential candidates find your website, learn about your company, and want to apply for open positions. It only makes sense to give them a convenient, seamless spot to do this from within your website. ...

Managing the Hosted Careers Site

Would you like a quick website to share your jobs? We've got you covered! Each Recruiterbox account comes with a free Hosted Careers website for sharing your jobs! What jobs will display on my Hosted Careers Site? The Ho ...

How do I set my company name in Recruiterbox?

Setting your company's name allows you to personalize Recruiterbox! Where does my company name display? Your company name displays on: Your Hosted Careers Site The Jobs Widget Internally on the top left corner of ...

How can I change my name in Recruiterbox?

Editing your name in Recruiterbox is as easy as 1, 2...! How can I change my name in Recruiterbox? First, click on the arrow next to your initials to access "Personal Settings" in the upper right corner of your account ...

Changing your Password

Can't log in? Do you need to change your password? Don't worry - we make that simple! Resetting your password from the login screen The first way you can change your password is on the login screen. This is helpful whe ...